There should be a way to reach support with questions when using Digits - might be me but I can’t see a support / log a request option anywhere
There should be a way to reach support with questions when using Digits - might be me but I can’t see a support / log a request option anywhere
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Great call out! We should make it easier in-product to reach support and the community site.
Hey@JAM ! Thanks for bringing this up. The team is working on this now. :)
Hey@JAM this idea has been implemented! You will now see a Get Support when you are in Digits. Thank you again for bringing this up.
So I see this if I am in a client but what if I am just setting up my Digits account and the report’s not generated, as in yesterday’s example. I’m not seeing a support option on my client portal.
Hey@JAM Excellent news! We just pushed out an improvement to make this much easier to find. If you head to Digits, you should see a support icon after clicking on your company’s name. That will take you here which has both links to additional information and our support contact info.