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Does the client portal not have the “Ask Digits” AI feature? See attached. I logged in as if I were a client and it looks like clients don’t have access to this.

 

Hey @ryan

Your clients should have access to Ask Digits within their client portal - can you let me know which client you were looking into and I can investigate on my side. 

Feel free to email community@digits.com the above so we can make sure your clients info stays private. 

Dakota 


Hi- Thanks for your response! The client is Sanilac Coffee and when I log in as if I were the client, that feature is missing. I just spoke with a rep from Digits and they said that feature is not yet live but will be soon. This is what the dashboard looks like:

 


Hey @Ryan Case,

Are you able to give this a try one more time? We were able to update this feature so it is now available to your clients. 

Let me know if issues still persist! 

Dakota 


This is awesome, thanks so much! It works now!


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