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Client Portal

  • 30 June 2023
  • 4 replies
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Userlevel 1

Does the client portal not have the “Ask Digits” AI feature? See attached. I logged in as if I were a client and it looks like clients don’t have access to this.

 

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Best answer by Dakota 30 June 2023, 20:50

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Userlevel 2
Badge +2

Hey @ryan

Your clients should have access to Ask Digits within their client portal - can you let me know which client you were looking into and I can investigate on my side. 

Feel free to email community@digits.com the above so we can make sure your clients info stays private. 

Dakota 

Userlevel 1

Hi- Thanks for your response! The client is Sanilac Coffee and when I log in as if I were the client, that feature is missing. I just spoke with a rep from Digits and they said that feature is not yet live but will be soon. This is what the dashboard looks like:

 

Userlevel 2
Badge +2

Hey @Ryan Case,

Are you able to give this a try one more time? We were able to update this feature so it is now available to your clients. 

Let me know if issues still persist! 

Dakota 

Userlevel 1

This is awesome, thanks so much! It works now!

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