Question

Profit and Loss Missing Data - previous month comparison

  • 12 March 2024
  • 4 replies
  • 22 views
bfausett21
Userlevel 1
Badge +2

The dollar amount comparison to previous month is not working on the Profit and Loss report. It’s the same on all clients. I’m including a screenprint. Thank you 😊

 

Barbara Fausett

4 replies

Michael
Userlevel 5
Badge +3

Hey @bfausett21 we are actively looking into this; apologies for the issue. Should have a fix shortly.

Michael
Userlevel 5
Badge +3

@bfausett21 this fix is live, please let me know if things are looking good (or not) for you and your clients

bfausett21
Userlevel 1
Badge +2

It’s working fine when I run new reports. The existing reports I’ve already run are still showing zero’s. I can re-run those but thought I would note it if you were expecting the previously run reports to correct themselves. 

 

Thanks for the fast response!

Barbara Fausett
Michael
Userlevel 5
Badge +3

Hey @bfausett21 Yes, that’s expected. Unfortunately we weren’t able to retroactively fix those reports, but you can copy and create new reports to resolve the issue going forward. 

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