I want to make sure I understand the Transaction Review / Action Items workflow. Am I correct in my assumption that Transaction Review will only show transactions from the accounts that are set up in the Transaction Review screen Settings??
What if I have a transaction that IS categorized, but because of its size or other issues, I want the client to review it to verify that it is in the correct category? If I add the category to Settings that the transaction is posted in, do I then have to go through every one of the transactions in that category to find the one to send to the client?
You may ask “Why categorize it if you aren’t sure?” Well, if we did not categorize transactions that we were not 100% sure about, we could have over half of the client’s monthly transactions in uncategorized. That would certainly irritate the client and would make it appear that we have no experience or knowledge to make educated assumptions about categorization.
So is there a plan to allow me as the accountant, to categorize a transaction in QBO, but make it an Action Item for the client to bring it to their attention? Perhaps filter by transaction size, date, vendor, category so that I can manually isolate material transactions that need review?
If I understand the current workflow, Transaction Review & Action Items do nothing for our clients. This feature could be tremendously valuable, but right now, it isn’t (to my team at least).