When Digits gets the vendor name wrong

  • 5 July 2023
  • 1 reply

I have a transaction that had the bank descriptor SQ *JP, but in the transaction review interface where I send questions to clients, it listed the vendor as Amazon.  How should I address this?

1 reply

Userlevel 5
Badge +3

Hey @Karen McConomy That sounds a bit odd, can you let me know which client and transaction you see this on so I can dig in more with the team?

If you prefer, you can message me privately via Digits Community or email support (at) digits (dot) com